I recently purchased a PowerSpec G418 with the intent on using it as a gaming PC with Windows 10 Pro preinstalled. While the hardware itself is working perfectly well, it seems Windows Update is broken right out of the box.
After extraction, use the update drivers feature or add hardware to install new devices. Select the option 'have disk' and use browse in setup to point to the C: PowerSpec Drivers modem folder. I recently purchased a PowerSpec G418 with the intent on using it as a gaming PC with Windows 10 Pro preinstalled. While the hardware itself is working perfectly well, it seems Windows Update is broken right out of the box.
Powerspec Firmware Update
When I first turned the PC on, it went through the initial setup and told me at the end that it had a whopping 4 GB of updates to install. I told it go ahead. After fifteen minutes of downloading, it barfs with 'installation file corrupted' and gives me the cryptic code 0x8007000d.
On the desktop, I found a desktop icon for something called 'Windows 10 Upgrade Assistant'. So I opened that and it gave me a chance to download and try the update again. I was making the assumption that this was the update manager but it looked nothing like I remembered it from previous versions of Windows. It looks more like the application Windows 7/8 people see when given the Windows 10 update. It failed as well.
So I poked around a bit and finally found the REAL windows update via the settings menu. This is more what I was expecting, and it had a bunch of updates for me, PLUS something called the Windows version 1607 update. Finally I understood that what it was trying to push to me was the Anniversary Update. OK, fine, I told it to go ahead and install everything. Everything seemed to download, install, and it prompted for a restart. It restarted fine, but then I go to the update manager and find that the 1607 update failed AGAIN.
So I tried one more time. Now it got completely stuck downloading the 1607. Download progress froze at 63% and stayed there for hours without movement. Worse, there was a Windows Defender update that was being blocked from installing because it couldn't complete this download. I had to actually reset Windows update following some instructions from Microsoft's site (shutting down services with net stop, renaming a directory and file, and net start the services). This fixed the problem of the frozen download so I could at least get the other updates but the 1607 update STILL errors out on download with 0x80d02005. I tried Googling this, but all the techniques listed (running the update troubleshooter, running dism.exe) don't work. The only technique I did not try was a long complicated procedure of reregistering a bunch of DLLs. I feel I should not be required to do this for something I just purchased.
I'm really disappointed with Micro Center, as they came highly recommended from several friends. Is this something I can get a warranty repair on? Or is there some simple fix I'm not seeing? Windows is not really my forte, I'm more a Linux person, so it's possible I'm just not seeing what's in front of my face.
Any help would be appreciated.
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• PowerSpec G467
• PowerSpec G507
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• PowerSpec G707
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1530 | Intel® Core™ i7-10875H Processor; Windows 10 Pro 64-bit; 32GB (2-16GB) DDR4-3200 260-pin SO-DIMM; 1TB NVMe Solid State Drive;
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B244 | AMD Ryzen™ 5 3400G processor; Windows 10 Pro 64-bit; 8GB (1- 8192MB) DDR4-2666 288-pin DIMM; 250GB NVMe Solid State Drive;
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B245 | AMD Ryzen™ 5 3400G processor; Windows 10 Pro 64-bit; 8GB (1- 8192MB) DDR4-2666 288-pin DIMM; 500GB NVMe Solid State Drive;
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B677 | Intel® Core™ i5-9400 Processor; Windows 10 Pro 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB SATA Solid State Drive;
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B731 | Intel® Core™ i7-9700 Processor; Windows 10 Pro 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB SATA Solid State Drive;
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B744 | Intel® Core™ i7-9700K Processor; Windows 10 Pro 64-bit; 16GB composed of 2- 8192MB DDR4/3200 DIMMS; 1TB NVMe Solid State Drive;
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B745 | Intel® Core™ i7-10700K Processor; Windows 10 Pro 64-bit; 16GB composed of 2- 8192MB DDR4/3200 DIMMS; 1TB NVMe Solid State Drive;
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G162 | AMD Ryzen™ 7 2700X processor; Windows 10 Home 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 250GB NVMe Solid State Drive;
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G163 | AMD Ryzen™ 5 3600 processor; Windows 10 Home 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB NVMe Solid State Drive;
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G164 | AMD Ryzen™ 5 3600 processor; Windows 10 Home 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB NVMe Solid State Drive;
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G228 | Intel® Core™ i5-10400 Processor; Windows 10 Home 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB NVMe Solid State Drive;
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G358 | Intel® Core™ i7-10700 Processor; Windows 10 Pro 64-bit; 32GB DDR4-3200; 1TB NVMe Solid State Drive;
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G434 | Intel® Core™ i7-9700KF Processor; Windows 10 Pro 64-bit; 32GB DDR4-3600; 1TB NVMe Solid State Drive;
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G435 | Intel® Core™ i7-10700K Processor; Windows 10 Pro 64-bit; 32GB DDR4-3200; 1TB NVMe Solid State Drive;
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G436 | Intel® Core™ i7-10700K Processor; Windows 10 Pro 64-bit; 32GB DDR4-3200; 1TB NVMe Solid State Drive;
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G464 | AMD Ryzen™ 7 3900X processor; Windows 10 Pro 64-bit; 32GB DDR4-3200; 1TB NVMe Solid State Drive;
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G465 | Intel® Core™ i7-9900KF Processor; Windows 10 Pro 64-bit; 32GB DDR4-3600; 1TB NVMe Solid State Drive;
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G466 | Intel® Core™ i9-10900KF Processor; Windows 10 Pro 64-bit; 32GB DDR4-3600; 1TB NVMe Solid State Drive;
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G467 | Intel® Core™ i9-10900KF Processor; Windows 10 Pro 64-bit; 32GB DDR4-3600; 1TB NVMe Solid State Drive;
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G507 | AMD Ryzen™ 5 3600 processor; Windows 10 Pro 64-bit; 16GB (2- 8192MB) DDR4-2666 288-pin DIMM; 500GB NVMe Solid State Drive;
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G706 | AMD Ryzen™ 7 3700X processor; Windows 10 Pro 64-bit; 16GB composed of 2- 8192MB DDR4/3200 DIMMS; 1TB NVMe Solid State Drive;
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G707 | AMD Ryzen™ 7 3700X processor; Windows 10 Pro 64-bit; 32GB DDR4-3200; 1TB NVMe Solid State Drive;
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