اگر در زمان نصب برنامه VMWare Remote Console، با ارور Failed to install the hcmon driver روبرو شده اید، راه حل های ساده این ارور را با هم در این پست خواهیم دید.
- Installing vSphere Client 5.1 fails.
- You see the error:
Failed to install hcmon - The vminst.log file (located in the %TEMP% folder) contains entries similar to:
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installing hcmon driver
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Copying files, so stopping any pre-existing service
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLCopyFileToSystemDir: Copying 'C:Program Files (x86)Common FilesVMwareUSBhcmon.sys' to 'C:Windowssystem32drivershcmon.sys'
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLInstallService: Stopping any pre-existing instances of service
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLInstallService: Service 'hcmon' already exists: 0x00000431
inst-build-1060398 : MM/DD/YY 14:25:10 XX:VNLInstallService: reconfigured existing service
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installed driver hcmon, now starting
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStartService: Service 'hcmon' could not be started: 0x000000a1
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
inst-build-1060398 : MM/DD/YY 14:25:10 I1:ParseCommand: operation: successful
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: process was not successful
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Launched 64-bit process, result FALSE
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed calling VNL_InstallHcmon()
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 Freeing library: 1669922816
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
- VMRC might prompt The keyboard hook timeout value is not set to the value recommended by VMware Remote Console when connected to a virtual machine. Workaround: Click OK to update the value and log out of Windows to ensure the update takes effect. Installing VMRC client on Windows 10 might fail with an error Failed to install the HCmon driver.
- 1) Download and install Driver Easy. 2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers. 3) Click the Update button next to the flagged drivers to automatically download and install the correct version of their driver (you can do this with the FREE version).
- While trying to install VMware’s VMRC 8.0 on Microsoft Windows 10 the installation fails with error “Failed to install hcmon driver”. The solution is to start the installer from an elevated command prompt 'Run as Administrator', and then run the MSI packages from here. Please share this page if you find it usefull.
- Windows Failed To Install Driver VSphere 6.5 GA: VMware-VMRC.exe – Failed to install hcmon driver. November 30, 2016 December 1, 2016 rdronov Leave a comment After upgrading the vCenter Server Appliance to version 6.5, I needed to install a new version of VMware Remote Console 9.0 on my Windows 10 machine.
When installing the latest vSphere Client 6.0 on my Windows 10 computer, I got the following error “VMInstallHcmon – Failed to install hcmon driver”
Troubleshooting
- Try KB2006486. But I don’t see Non-Plug and Play Drivers and VMware hcmon on my Windows 10 computer
- Try renaming the C:WindowsSystem32drivershcmon.sys file. Still get the same error
Solution
Hcmon Driver Windows 10
- On my laptop, vSphere Client 5.5 and 6.0 (older build), and their respective Update Manager plug-in are installed
- Remove these older clients and plug-ins
- vSphere Client 6.0 installation completes successfully